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What is included in each clean

These are the checklists our cleaners work from, room by room. A regular clean covers the items without a label. A deep clean, which is also the first clean for every new home, adds the rest.

A hand in a yellow rubber glove wiping a white cupboard handle with a blue cloth

Kitchen

The kitchen takes longest. We work from the top down, so crumbs and dust end up on the floor before the floor is cleaned.

A bright white kitchen with a marble splashback, a steel fridge and a curved island
A cleaner pressing a soap dispenser over a sponge at a white kitchen sink
  • Worktops cleared, wiped and dried
  • Hob and splashback degreased
  • Outside of the oven, fridge, microwave and dishwasher wiped
  • Sink and taps scrubbed and polished
  • Cupboard doors and handles wiped
  • Table and chairs wiped down
  • Bins emptied, wiped and relined
  • Floor vacuumed and mopped
  • Inside the microwave cleanedDeep clean
  • Extractor hood and filter degreasedDeep clean
  • Wall tiles and grout scrubbedDeep clean
  • Inside empty cupboards wipedDeep clean
  • Skirting boards and door frames washedDeep clean

Inside the oven and inside the fridge are extras, at $35 and $20.

Bathrooms

Each bathroom gets its own cloths, which never go near the kitchen. A regular clean includes one bathroom, and each extra one adds $17.

A white bathroom with a freestanding bath, a wall basin, towels on a rail and a large plant
A double basin with two oval mirrors, black taps and a vase of eucalyptus
  • Toilet cleaned inside, outside and behind
  • Shower, bath and screen descaled
  • Basin, taps and mirror polished
  • Wall tiles wiped down
  • Towels folded or replaced
  • Bin emptied
  • Floor vacuumed and mopped
  • Grout scrubbed with a brushDeep clean
  • Shower head descaledDeep clean
  • Extractor fan cover cleanedDeep clean
  • Cabinet shelves emptied and wipedDeep clean
  • Pipes and the floor behind the toiletDeep clean

We use a limescale remover on glass and taps. Tell us if you have natural stone, because it needs a different product.

Bedrooms

We make beds with the linen you leave out and fold clothes left on the bed. We do not open drawers or wardrobes unless you ask.

A made double bed with white linen and grey and beige cushions on a low wooden frame
Sunlight falling in stripes across white pillows and a duvet
  • Beds made, linen changed if left out
  • Bedside tables and surfaces dusted
  • Mirrors and glass polished
  • Clothes on the bed folded
  • Floor vacuumed, including under the bed
  • Bins emptied
  • Mattress vacuumedDeep clean
  • Tops of wardrobes dustedDeep clean
  • Skirting boards and doors washedDeep clean
  • Light fittings dustedDeep clean
  • Window sills and frames washedDeep clean

We change the bed linen when you leave clean linen out. Washing and drying linen is an extra, at $8 per bed.

Living areas

Dusting first, then glass and screens, then the floor. Screens are wiped with a dry cloth only.

A bright living room with a grey corner sofa, a white coffee table and a plant by the wall
A white living room with a wall of gloss white cupboards around a television
  • Shelves and surfaces dusted
  • Sofa vacuumed and cushions straightened
  • Screens, glass tables and mirrors wiped
  • Light switches and door handles wiped
  • Rugs and carpets vacuumed
  • Hard floors mopped
  • Stairs and hallway vacuumed
  • Under and behind the sofa vacuumedDeep clean
  • Blinds and curtain tops dustedDeep clean
  • Lampshades and fittings dustedDeep clean
  • Skirting boards washedDeep clean
  • Inside windows washedDeep clean

We dust around ornaments and lift light ones. Anything fragile or valuable, we leave where it is.

Offices

We clean around your team. Papers stay where they are, and desks covered in paperwork are skipped and noted on the checklist.

A small white office with a dark meeting table, grey chairs, laptops and a plant
Hands in blue gloves wiping a dark desk next to a laptop, a calculator and a coffee cup
  • Clear desks wiped, papers left in place
  • Keyboards, mice and phones wiped
  • Kitchen, sink and microwave cleaned
  • Dishwasher loaded and started
  • Toilets and basins cleaned
  • Bins and recycling emptied
  • Floors vacuumed and mopped
  • Lights off, doors locked, alarm set
  • Chair bases and desk legs wipedDeep clean
  • Glass partitions polishedDeep clean
  • Fridge cleared with your agreement and cleanedDeep clean
  • Skirting boards and door frames washedDeep clean

Office deep cleans are usually booked once a quarter, on a Saturday.

Holiday villas

A changeover gets the villa ready for the next guests. We work from your own checklist if you have one, and add anything it misses.

A white four poster bed with sheer curtains in front of tall white doors
A villa terrace seen through open glass doors, with the sea and hills beyond
  • Beds stripped and made with fresh linen
  • Bathrooms cleaned and fresh towels set out
  • Dishes washed and put away
  • Guest food cleared from the fridge
  • Terrace swept and outdoor furniture wiped
  • Floors vacuumed and mopped
  • Soap, paper and coffee restocked from your store
  • Photos of every room sent to you
  • Pool furniture and cushions washedDeep clean
  • Ground floor windows cleaned outsideDeep clean
  • Mattresses turnedDeep clean
  • Kitchen cupboards emptied and wipedDeep clean

Linen hire and laundry is $8 per bed. Pool and garden care are not included.

Extras you can add

Add any of these when you book, or ask your cleaner on the day if there is time left. Prices are per visit.

  • Inside the oven$35
  • Inside the fridge$20
  • Inside windows, whole home$30
  • Wash and change bed linen, per bed$8
  • One hour of ironing$34
  • Balcony or terrace$15

What we do not do

Outside windows above the ground floor, and anything that needs a ladder taller than two metres.

Moving heavy furniture, shampooing carpets, or treating mould beyond cleaning the surface.

Clearing rubbish, garden waste or the contents of a home after a move. We can recommend people who do.

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